1. Information We Collect
When you register and use the 96won platform, we collect personal information necessary to keep your account secure, process transactions accurately, and deliver the best gaming experience. All data collection is carried out transparently and with a clear purpose.
The information we collect includes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number | KYC verification, fraud prevention |
| Contact Information | Phone number, email address | Account communications, important notifications |
| Financial Data | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Usage Data | Game records, betting history | Regulatory compliance, customer support |
We only collect information that is genuinely necessary for the stated purpose. You are not required to provide additional information beyond basic registration requirements, although doing so may speed up your account verification process.
2. How We Use Your Data
The data you provide to 96won is used solely for purposes related to platform operations and your experience as a member. We do not use your data for irrelevant purposes or beyond the scope stated in this Privacy Policy.
- Process account registration and verify your identity through a secure KYC process.
- Process deposits, withdrawals, and all financial transactions related to your account.
- Send important account notifications, the latest promotions, and platform updates.
- Detect and prevent fraud, money laundering, and platform abuse.
- Fulfill legal compliance obligations and reporting requirements to the relevant authorities.
- Improve platform services based on usage patterns and member feedback.
- Provide more effective customer support when you contact our team.
3. Sharing Information With Third Parties
96won does not sell, rent, or trade member personal data to any third party. However, in certain limited situations, we may need to share some of your information with trusted parties to ensure the platform operates smoothly and securely.
Information sharing only occurs in the following circumstances:
- Payment Service Providers: Transaction information is shared with payment processors who have signed strict confidentiality agreements with us.
- Legal Requirements: We are required to disclose information when ordered to do so by a court, law enforcement authority, or legitimate regulatory body.
- Fraud Prevention: Certain information may be shared with industry fraud prevention agencies to protect all parties from illegal activity.
- Business Transfers: In the event of a company acquisition or merger, member data will be transferred to the new entity subject to a privacy policy of equivalent or stricter standards.
4. Your Data Security
Protecting members' personal and financial information is among 96won's highest priorities. We continuously invest in the latest security infrastructure to ensure your data is always safeguarded against unauthorized access, loss, or misuse.
The security measures we use include:
- 256-bit SSL Encryption on all platform pages and communication channels — including financial transactions and the transmission of personal data.
- Intrusion Detection System (IDS) that monitors network traffic in real time to detect any suspicious activity.
- Strict internal access controls — only authorized personnel with a legitimate operational need may access member data.
- Regular security audits by independent parties to ensure our systems consistently meet the latest industry standards.
- Automatic Data Backup that is encrypted and stored at a separate secure location.
5. Your Rights Over Personal Data
As a 96won member, you have clear rights over your personal data. We fully respect these rights and have put simple mechanisms in place so you can exercise them whenever you need to.
Right to Access
You may request a copy of all personal data we hold about you at any time.
Right to Rectification
If your data is inaccurate or outdated, you have the right to request immediate correction.
Right to Erasure
You may request data deletion in certain situations, subject to our legal obligations.
Right to Object
You may object to the processing of your data for certain non-essential purposes.
Right to Portability
You may request your data in a machine-readable format for transfer to another platform.
Right to Restriction
You may request that we temporarily restrict the processing of your data under certain circumstances.
To exercise any of the rights above, please contact the 96won support team via live chat or our official email. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.
6. Cookies & Tracking Technology
The 96won platform uses cookies and similar tracking technologies to enhance your browsing experience, understand how members use the platform, and ensure the security of your login session.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
- Performance Cookies: Collect anonymous information on how pages are used to help us improve the platform.
- Functional Cookies: Save your preferences such as language, display settings, and login details for a smoother experience.
- Analytics Cookies: Helps us understand aggregate user behavior for ongoing platform improvements.
7. Data Retention Period
96won retains member personal data for as long as necessary to fulfil the original purpose of collection and to comply with applicable legal obligations. We do not retain data longer than required.
- Active account data is retained for as long as your account remains active on the 96won platform.
- Financial transaction records are retained for the period required by applicable financial and anti-money laundering laws.
- After account closure, basic data may be retained for an additional period for legal compliance purposes and to resolve any outstanding claims.
- Data that is no longer required will be securely deleted or anonymised.
8. Child Protection
The 96won platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children or minors.
If we determine that personal data belonging to an individual under the age of 18 has been collected, we will take immediate steps to delete that information and close the relevant account. If you become aware that a minor has registered on our platform, please notify our support team immediately.
9. Privacy Policy Amendments
96won reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data collection practices, new legal requirements, or improvements to the platform.
Any material amendments will be communicated to members via in-platform notifications or registered email at least seven (7) days before the changes take effect. It is your responsibility to review this page periodically. Continued use of the platform after any amendment takes effect constitutes your acceptance of the latest version of this policy.
10. Contact Us
If you have any questions or concerns, or wish to exercise any of your privacy rights, the 96won team is here to help. We are committed to responding to all privacy-related inquiries within a reasonable timeframe.
You may reach us via the live chat function within the platform, or by emailing our data protection team directly. For urgent security issues relating to your account, please use our 24/7 support channel, which is always available.